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Andrew Swan

About

Most learning teams choose between greatexperiences and efficient operations.
I architect systems that deliver both.

What I do now

At Colibri Group, I lead the design and deployment of learning technology systems across course development, quality assurance, and content operations. I built TAGFORCE, a custom automation platform that reduced course production time by 60% and saves over $200K annually. I drove enterprise AI adoption by embedding custom LLM copilots across three teams — Design, QA, and Data — delivering 30–60% efficiency gains with sustained, ongoing usage. I architected a WCAG 2.1 AAA compliance framework that shifted accessibility from a post-production checklist to an integrated design standard across 45+ courses.

That work spans three domains: architecting learning ecosystems, automating development operations, and building the analytics infrastructure that proves it all works. I don’t just build solutions — I identify operational bottlenecks, propose strategy to leadership, build and deploy the tools, train the teams, and measure the business impact.


How I got here

I started in accounting — four years of financial systems, audit processes, and operational analysis at The VOID. That background gave me something most learning designers don’t have: a systems-thinking lens and an instinct for ROI. When I pivoted to instructional design, I brought that operational mindset with me.

My M.Ed. in Instructional Design from WGU gave me the pedagogical foundation. My first learning role at Ameritech College — administering an LMS serving 2,000+ users — gave me the operational backbone. At Colibri, I found the space to combine both: designing the learner experience and engineering the ecosystem that makes it possible.


What “Learning Architect” means to me

It means owning the full stack: learner experience design, development tooling, quality systems, accessibility standards, AI integration, and the change management required to get teams to actually adopt new ways of working. It means being the bridge between content strategy and engineering execution. It means measuring what matters and building what scales.


How I lead

I led the rollout of custom LLM copilots across three teams — not just building the tools, but training each team, managing stakeholder expectations, and driving sustained adoption through hands-on change management. I developed and delivered the training that shifted our accessibility practice from a QA checklist to an integrated design standard adopted across 45+ courses. I mentor teammates on automation workflows and AI integration, helping them build the technical confidence to work with the tools I create. My leadership style is teach the system, not just ship it — because adoption without understanding doesn’t stick.


Beyond the day job

I designed, funded, and manufactured a board game through Kickstarter — managing international vendors, production logistics, and a public launch. I founded Summit Percussion Scholarship, a 501(c)(3) helping youth in Utah participate in Drum Corps International. I’m bilingual in English and Danish. I bring the same energy to everything I do: find a system, understand it deeply, and make it better.

Education

MEd in Instructional Design

Western Governors University

2019 – 2020

BSc in Accounting

Utah Valley University

2014 – 2018